Manish Shrivastava, Dr. Neha Mathur, Dr. Seema Rafeeq (1) “THE INFLUENCE OF SOFT SKILLS TRAINING PROGRAMS ON THE SOFT SKILL DEVELOPMENT OF SALES EMPLOYEES: A STUDY IN SAGAR, MADHYA PRADESH”, BIMS International Research Journal of Management and Commerce , 8(2), pp. 11-18. Available at: https://bimsirjmc.co.in/index.php/bims/article/view/60 (Accessed: 14April2026).