Manish Shrivastava, Dr. Neha Mathur, Dr. Seema Rafeeq. 1. “THE INFLUENCE OF SOFT SKILLS TRAINING PROGRAMS ON THE SOFT SKILL DEVELOPMENT OF SALES EMPLOYEES: A STUDY IN SAGAR, MADHYA PRADESH”. BIMS International Research Journal of Management and Commerce 8 (1), 38-44. http://bimsirjmc.co.in/index.php/bims/article/view/55.